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16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898
Excellent medical support and treatment, outstanding hospital cafe food, best salad and best stew I've ever had and really tasty soup too. Only one glich, otherwise 5 star, I'm taking up with the fire service. 14 bin bag size bags of rubbish in the stairwell to the overnight stay bedrooms, on the first floor of 6 floors. Told that the entrance I came in was the only way out. A staff member showed me another way out, but said he wasn't meant to tell me. The manager said he shouldn't have told me!!(it's on the 6th floor! - with no fire exit notice, just a notice telling staff that they must not use this exit!). I look forward to this manager's letter, he promised within a week, after some pressure! He refused to deal with the situation, but anyone staying there, if the rubbish in the stairwell was on fire, the higher up you were, the less chance of survival, not being aware of the top exit. He said he'd speak to the fire officer who does the inspections, refused to give me the F.O's contact number or name, when I asked why, "Because he's a member of the Trust"!!!! Says he won't do anything straight away to resolve the concerns of rubbish in the stairwell (collected 4 x a day evidently), or the exits, until he's spoken to the Fire Officer. (or about confusing information about fire exits(s) or about the fire exit signage (where you follow the signage, on the floor you exit the stairwell, it doesn't show which way to turn in the corridor!). I know the manager was very busy doing year end figures, but really! REFUSING to tell or allow staff to tell where there are three possible exits, at least, rather than just the one where you came in, on the GROUND floor or sub basement!! Two other overnighters were rather relieved to know about the alternative ways out!
Probably one of the best. Considering it’s NHS you could mistake it for being private. Some of the best consultants here, up to date with the very latest technology, some amazing stuff they do here. My only criticism would be after procedures in the ward, there are very few staff compared to a general hospital, buts that’s down to government cut backs. Appointments get changed a lot, this again I would say to lack of staff. Staff are very friendly, not found them to be unfriendly as some have suggested, and I have been coming here for around 3 years on regular visits. Keep up the good work😊👍
235 Euston Rd, Fitzrovia, London NW1 2BU, UK – 020 3456 7890
I had a total anatomical shoulder replacement at UCLH a month ago. All the staff were fantastic- professional, friendly , efficient and extremely hard working. This was true of everyone from the man delivering the food, the ward staff, physiotherapists, specialist nurse, Anaethetists and the Orthopaedic team. Even the food was delicious! The whole post up follow up has also been excellent. I cannot praise the hospital enough!
25 Grafton Way, Fitzrovia, London WC1E 6DB, UK – 020 3456 7890
Dedicated, hard-working, caring medical staff here. I'd like to praise the surgeons, nurses and all hospital staff for the valuable role they play in our lives.
Had all three of my babies here by elective c-section. Clean, modern hospital. Great team.