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147 Shepherd's Bush Green, London W12 8PP, UK – 020 8749 1882
Well, the receptionists are not quite friendly and a bit miserable (i work at a reception so i know), i can only count 1 who is really lovely. First time there, i had to wait 1h after my appointment time to be seen, i know there is always a waiting time but i've never had to wait that long. The doctor did her job, however rushed me because she was running late and i understand it happens but i told her i have the right to get an appropriate appointment and not be rushed. 2nd time there it was just for a blood test and i also had to wait 40-50min which is surprising since taking blood doesn't take that long. I'm only going there because it's close by but not sure if i can recommend it. I'll book another appointment with another doctor and see how it goes. If you don't want to wait i'll recommend booking early morning appointments.
Quick registration with friendly reception staff. Dr Pamini Ledchumykanthan was lovely and very helpful.
18 W 12 Shopping Centre, London W12 8PP, UK – 020 8749 1882
You have to book weeks in advance which is a real bummer but once you're in they look after you well.
15 Basil Mansions, Basil St, Knightsbridge, London SW3 1AP, UK – 020 7589 8965
Absolutely fantastic. Every person I saw/spoke to was friendly, courteous and professional. Efficient throughout my whole experience. From checking in, to the physical, the xrays and vaccinations. Pleasant atmosphere and waiting area, including water jugs and cups, which I thought was a nice touch.
I got the train down (Well a couple of trains) fairly early in the morning. My appointment was just before 2pm, but being unfamiliar with London and being much more familiar with the inconsistency of our train service I planned to arrive in at around 12pm, giving myself a bit of time for train delays, wandering around, getting lost, grabbing lunch and still making it there in plenty of time. Arriving in St Pancras station, I headed to the information point. I'd already looked up the distance to the Doctors from the station, so I knew it was within walking distance as well as being very accessible my bus, tube and taxi. Really, it's easy. I walked there. It took around 30-40 minutes, but not being used to the city, it was pretty enjoyable walking through London. This might sound a bit daunting and I thought it might be, however the walk is almost confined to one road, and there are clear street maps of your surrounding area on almost every lamp post along the way. You'd have to be trying really really hard to get lost here! Glad to say I had time for a Costa and some lunch before my medical. (There are food stores/restaurants/bars on every corner so don't worry about having to hunt for something, you'll be spoiled for choice). Having found the road easily enough, I had a little bit of confusion over the address. Just note it's '4 Bentinck Mansions' not '4 Bentinck Steet'! You'll find the Mansion on the other side of the road a little bit further along from '4 Bentinck Steet'. Ring the buzzer and the Doctors is just on the right, obviously signposted. Going in to the Doctors is a small reception area, with an office to your right. When I arrived (20 minutes early, not necessary!) the receptionists took my documents. (Triple check you have all of these). She did a bit of filing and scanning, then handed me a clipboard with a medical questionnaire (Slightly different from the one you are required to bring and fill out). They then pointed me to a comfy waiting room where I filled this out and waited a little while. I did have some questions about the form I was left to fill in, so I asked at reception and they were very kind and helpful. I was called out on time, and was shown to a room where a lady went over my vaccination records with me. I required one to be updated, and she explained my options. I recommend being aware of what you do need prior to going and finding out if it is available at your GP for free. They can do them at the medical for you but for quite a cost, whereas a lot of GP practices will do them for you under NHS. Just good for saving a bit of money! Having gone through the vaccination checklist I was sent next door for my chest x ray. The lady doing it was very kind and made this process very quick and easy. If you haven't had an x ray before, don't worry about it. Absolutely zero feeling or pain. You just stand in front of a machine, chat a bit, have your photo taken while standing in a weird position as told and then you're done! That bit over. I was sent back to the waiting room at this point, before being called a couple of minutes later again to see another doctor. Again, going in to her office it all started off with just chatting, being made comfortable, asking about my partner casually and answering some very simple questions about my medical history. I was made to sign a couple of things and asked if there was any part of the medical I was worried about. The last time I had blood tests I passed out so I explained I was nervous and the doctor reassured me and said we could do them lying down, even giving me the option to get it out the way first. My height and weight were taken and a general physical was done, nothing intrusive or uncomfortable. Very little blood is taken, to the point where I didn't even realise it had been until she told me! To conclude my experience of Knightsbridge Doctors was made very comfortable by the staff who were kind and understanding - to anyone going in the future, don't worry, it's likely to be a lot better than you think!